Your first step is to talk to your funeral director. Apart from registering the death, which you need to do yourself, they will organise everything. Your funeral director can explain how to register the death, and there is a step-by-step guide here:
Every funeral is different, so before the day your funeral arranger will explain what will happen and you’ll know what to expect. On the day itself, your funeral director will guide you through every element of the funeral.
This depends on a number of things, including the availability of the crematorium or church, whether a post mortem or inquest is needed, how quickly the paperwork can be obtained, and how long it would take to put in place any special requests.
A cremation service is usually around 30 minutes long, although you can ask for additional time. A church service is usually around 45 minutes long, although this can vary too. A church service will be followed by a simple 15 minute committal at the crematorium or a burial. Your funeral director will make all the arrangements and co-ordinate the various elements of the funeral.
This depends on the funeral you choose but no matter what you spend, we guarantee you will receive the same level of care and service from us. Our price list shows clearly how much each element of a funeral will cost, so there will be no hidden surprises.
We suggest you make a list of the people you think may be attending and then add an extra ten or twenty. This will cater for the people who turn up unexpectedly or for those that ring up and ask for a copy as they were unable to attend.
No. You don’t need anyone to lead the service, though most people choose a religious leader, or a trained humanist or civil celebrant. If the service is held in a place of worship you will need a minister or their permission.
You should include details of the deceased, the funeral, whether you would like floral tributes or prefer donations to a specific charity or organisation, and to whom they should be sent.
No, unless you would like a particular piece to play as you are going into church. For a cremation, once you have chosen the music you would like, your funeral director can either source it or you can supply CDs. This enables crematoria to download any piece of music and to guarantee the piece you choose will play properly.
We will collect your loved one’s body as soon as possible. If they died in hospital, we need the correct paperwork and a release form first. If they died in a nursing home, or at home, we need the doctor’s permission to remove them to our premises.
As a rule, they will be kept at the premises of the funeral director whom you have visited. Sometimes they may be kept at another branch nearby.
We will ask you what you would like to happen. We can return it to you, or you can ask for it to stay with your loved one. We will never remove it unless you ask us to.
Because the electrical content of the pacemaker may cause an explosion in the heat of the cremation.
It is a specialist treatment by a trained professional to sanitise and preserve the dignity of the deceased person and is recommended if the date of the funeral is some way off and the family would like to visit the deceased. You may know it as embalming.
This depends on the size of the tributes and the coffin.
This is a personal choice. There is a vast selection, from traditional coffins to eco-friendly coffins and picture coffins. The coffin reflects the person who has died, and only those nearest to them can know which is best.
We never reuse a coffin. Once the deceased has been placed in the coffin and the lid fastened, everything is then cremated or buried except floral tributes, which may be removed.
You can usually collect them within 48 hours, although by special arrangement with the crematorium you may collect them sooner.
You will get all of your loved one’s ashes, and no one else’s.